1. INFORMATION WE COLLECT

We collect the following types of information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via third-party gateways; we do not store credit card data).
• Device/Usage Data: IP address, browser type, pages visited, and interactions with the Site (collected via cookies and tracking technologies).
• Order History: Details of purchases, returns, and exchanges.

2. HOW WE USE YOUR INFORMATION

Your data is used to:

• Process orders, payments, and shipments.
• Communicate with you (e.g., order updates, promotions, and customer support).
• Improve Site functionality, user experience, and product offerings.
• Comply with legal obligations and prevent fraud.

3. SHARING YOUR INFORMATION

We share data only as necessary with:

• Payment Processors: PayPal, Stripe, and similar gateways to complete transactions.
• Shipping Providers: FedEx, USPS, DHL, or others to fulfill deliveries.
• Service Providers: Marketing tools (e.g., email platforms), analytics services (e.g., Google Analytics), and IT support.
• Legal Compliance: When required by law or to protect our rights.

4. DATA RETENTION

We retain personal information only as long as needed to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. YOUR RIGHTS

Depending on your location, you may:

• Access, correct, or request deletion of your data.
• Opt out of marketing communications (via the “unsubscribe” link in emails).
• Withdraw consent for data processing (where applicable).
  To exercise these rights, contact us at [email protected]. We may verify your identity before processing requests.

6. SECURITY MEASURES

We implement industry-standard safeguards, including SSL encryption, secure payment gateways, and regular security audits. However, no online transmission is 100% secure.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance Site functionality, analyze traffic, and personalize ads. Manage preferences via your browser settings. For details, review our [Cookie Policy] (optional link).

8. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside your residence (e.g., Canada, the U.S., or the EU). We ensure such transfers comply with applicable data protection laws.

9. CHILDREN’S PRIVACY

Our Site is not intended for users under 16. We do not knowingly collect data from minors. Contact us immediately if you believe we have unintentionally done so.

10. CHANGES TO THIS POLICY

We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated via email or Site notifications.

CONTACT US

For questions, requests, or concerns about this Privacy Policy, reach us at:

• Email: [email protected]
• Phone: +1 (437) 855-4799

Thank you for trusting Kogiwear with your privacy.